AC Adapter 65W

Cookies

What do I need to know about cookies?

Cookies are small text files that are placed on your device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use them to:

Remember information about you, so you don’t have to give it to us again. And again. And again
Help us understand how people are using our services, so we can make them better
Help us personalise our online chat service by remembering your settings, so you can pick up where you left off
To find out if our emails have been read and if you find them useful
To protect us and you from fraudulent or abusive behavior

Third Parties

Our website employs the use the various third-party services. Through the use of our website, these services may place anonymous cookies on the Visitor's browser and may send their own cookies to the Visitor's cookie file. Some of these services include but are not limited to: Google, Bing, Twitter, Constant Contact, Cloudflare, Zopim, security firewalls, analytics companies and service providers. These services may also collect and use anonymous identifiers such as IP Address, HTTP Referrer, Unique Device Identifier and other non-personally identifiable information and server logs.

 

Ultima Computers Privacy Policy

Owner

Ultima Computers Ltd, whose principal place of business is at: Units 2 & 3, 1st Floor, Wadhurst Business Park, Faircrouch Lane, Wadhurst, East Sussex, TN5 6PT, United Kingdom.

Maintaining the security of your data is a priority at Ultima Computers, and we are committed to respecting your privacy rights. We will handle your data fairly and legally at all times. We are also dedicated to being transparent about what data we collect from you and how we use it.

The following policy applies whether you visit us online, call us or visit us in person and provides you with information about:
How we use your data;
What personal data we collect;
How we ensure your privacy is maintained; and
Your legal rights relating to your personal data.

How we use your data

Ultima Computers (and trusted partners acting on our behalf) uses your personal data:
- to provide goods and services to you;
- to remember website settings given by you;
- to manage any registered account(s) that you hold with us;
- to verify your identity;
- for crime and fraud prevention, detection and related purposes;
- to contact you electronically about promotional offers and products and services which we think may interest you;
- for market research purposes - to better understand your needs;
- to enable Ultima Computers to manage customer service interactions with you; and
- where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

Promotional communications

Ultima uses your personal data for electronic marketing purposes (with your consent) to update you on our current offers.
Ultima Computers aims to update you about products and services which are of interest and relevance to you as an individual.
You have the right to opt out of receiving promotional communications at any time, by:
1. making use of the simple “unsubscribe” link in every marketing email or
2. contacting Ultima Computers via the contact channels set out in this Policy.

Sharing data with third parties

Our service providers and suppliers

In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include suppliers, delivery agents and marketing service providers.

Ultima Computers only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls.

Our service providers can only process your data to provide services between Ultima Computers and you, and for no other purposes.

Use of data processors

Data processors are third parties who provide elements of our service for us. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

Other third parties

Aside from our service providers, Ultima Computers will not disclose your personal data to any third party, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.

We may share your data with:
- governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so: -
- to comply with our legal obligations;
- to exercise our legal rights (for example in court cases);
- for the prevention, detection, investigation of crime or prosecution of offenders; and
- for the protection of our employees and customers.

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 7 years.

WHAT PERSONAL DATA DO WE COLLECT?

Ultima Computers may collect the following information about you:
- your name
- your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
- purchases and orders made by you;
- your on-line browsing activities on our website;
- when you make a purchase or place an order with us, your payment card details;
- your communication and marketing preferences;
- your correspondence and communications with Ultima Computers; and
- as our website is not intended for children and we do not knowingly collect data relating to children.

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you send an email or fill out forms on our website and others when you contact us via post or by telephone.

We do not collect information by buying mailing lists, all of the information is collected directly through you from interactions with us or our service partners.

Our controls to protect your data

Ultima Computers is committed to keeping your personal data safe and secure.

Our security measures include: -
- regular cyber security assessments and that of service providers who may handle your personal data;
- regular scenario planning and crisis management exercises to ensure we are ready to respond to cyber security attacks and data security incidents;
- penetration testing of systems;
- security controls which protect the entire Ultima Computers IT infrastructure from external attack and unauthorised access; and
- internal policies setting out our data security approach and training for employees.

YOUR RIGHTS

You have the following rights:
- the right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10);
- the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you is free of charge; and
- (as set out above) the right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please contact us using the contact details set out below.

Legal basis for Ultima Computers processing customer personal data

General

Ultima Computers collects and uses customers’ personal data because is it necessary for:
- the pursuit of our legitimate interests (as set out below);
- the purposes of complying with our duties and exercising our rights under a contract for the sale of goods to a customer; or
- complying with our legal obligations.

In general, we only rely on legitimate interests as a legal basis for processing in relation to sending direct marketing communications to customers via email.

Even though we are using legitimate interests as the lawful basis for marketing emails, we will still respect any customer that wants to withdraw consent at any time and we will cease to process marketing email data after consent is withdrawn.

Our legitimate interests

The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Ultima Computers, including:-
- selling and supplying goods and services to our customers;
- protecting customers, employees and other individuals and maintaining their safety, health and welfare;
- promoting, marketing and advertising our products and services;
- sending promotional and service communications which are relevant;
- understanding our customers’ behaviour, activities, preferences, and needs;
- improving existing products and services and developing new products and services;
- complying with our legal and regulatory obligations;
- preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
- handling customer contacts, queries, complaints or disputes;
- managing insurance claims by customers;
- protecting Ultima Computers, its employees and customers, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to Ultima Computers;
- effectively handling any legal claims or regulatory enforcement actions taken against Ultima Computers; and
- fulfilling our duties to our customers and staff.

More information about our website

When someone visits www.ultima –computers.co.uk, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Are website collects anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it

The use of cookies by Ultima Computers

You can read more about how we use cookies on our cookies page.

Search Tool

Our website search, Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by Ultima Computers.

Electronic product mailer

We use a third party provider, Constant Contact, to deliver our electronic product mailings. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our mailings.

For more information, please see Constant Contact’s privacy notice.

Security and performance

Ultima Computers uses third party services to help maintain the security and performance of the Ultima Computers website. To deliver this service it processes the IP addresses of visitors to the Ultima Computers website to prevent denial of service attacks and fraudulent behaviour.

Online forms

We use a form submission system to manage our contact us forms for interactions with us.

If you send us a message via one of the contact us forms, the message will be send to us via email and will be stored on our own email server. It will not be shared with any other organisations.

Online Chat Service

We use a third party provider, Zopim (Zendesk) to supply and support our chat system.

If you use the online chat system we will collect information provided by you including your name, email address and the contents of your Online Chat session. This information will be retained for two years and will not be shared with any other organisations.

It is possible to obtain a copy of your online chat session if you have provided your email address.

People who email us

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Links to Other Web Sites

Our web site may contains links to information on other web sites. On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.

You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

Complaints or queries

Ultima Computers tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Ultima Computers collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

If you want to make a complaint about the way we have processed your personal information, you can contact us at the address below.

Access to personal information

Ultima Computers tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

• give you a description of it;

• tell you why we are holding it;

• tell you who it could be disclosed to; and

• let you have a copy of the information in an intelligible form

To make a request to Ultima Computers for any personal information we may hold you need to put the request in writing addressing it to our Data Protection Office, or writing to the addresses provided below

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting the our data protection team.

CONTACT INFORMATION

If you have any questions about how Ultima Computers uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:

- phone us on: 01892 785 000;
- e-mail us at: This email address is being protected from spambots. You need JavaScript enabled to view it.
- write to us at: Ultima Computers Ltd, Unit 2 & 3 1st Floor, Wadhurst Business Park, Faircrouch Lane, Wadhurst, East Sussex, TN5 6PT

You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 24 May 2018.

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Terms of Use

These terms of use (hereinafter referred to as “Terms of Use”) are only applicable to the website http:// www.ultima-computers.co.uk (hereinafter referred to as the “Website”) of Ultima Computers and its affiliates (hereinafter referred to as “Ultima”). Please kindly note that individual pages or materials on this Website may have their own individual terms and conditions. Use of such pages or materials on the Website is subject to the aforementioned individual terms and conditions as well as the Terms of Use. In the event of any conflict between any conditions of Terms of Use and the aforementioned individual terms and conditions, such individual terms and conditions shall prevail.

Accessing the Website

When accessing and using this Website, you are requested to comply with the following Terms of Use and all terms and conditions contained herein or any individual terms and conditions set forth on this Website and all such terms shall be deemed accepted by you. If you do not agree to all these Terms of Use, you should not use this website.

These Terms of Use may be amended by Ultima at any time. Such amended Terms of Use shall be effective upon publication on this Website. Please kindly check the Terms of Use published on this Website regularly to ensure that you are aware of all terms governing your access and use of this Website. Other Ultima websites may have their own Terms of Use which apply to such web sites.

Legal Disclaimer and Limitation of Liability

All content and other information mentioned on this website are provided on an "as is" basis. Ultima hereby expressly disclaims any representations or warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for any particular purpose, non-infringement, or as to the operation of this website or the content or other information. Ultima does not warrant or make any representations as to the security of this website. You acknowedge any information sent may be intercepted. Ultima does not warrant that the website or the servers which make this website available or electronic communications sent by Ultima are free from viruses or any harmful elements.

Ultima does not warrant the accuracy, reliability or timeliness of any information published on the Website, nor does it endorse any content, viewpoints, products, or services linked from this Website, and shall not be held liable for any losses caused by reliance on the accuracy, reliability, or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this Website does so at his or her own risk.

Ultima reserves the right to change or update any and all content or information of the Website or the format thereof at any time without prior notice. Ultima, at its sole discretion, reserves the right to terminate or restrict your access to the Website for any reason.

In no event shall Ultima or any of its affiliates be liable for any direct, indirect, consequential, punitive, special or incidental damages (including, without limitation, damages for loss of business, contract, revenue, data, information or business interruption) resulting from, arising out of or in connection with the use of, or inability to use this website or the content, even if Ultima has been advised of the possibility of such damages Any action brough against Ultima pertaining to or in connection with this website must be commenced and notified to Ultima in writing within one (1) year after the date the cause for action arose. If your use of the content, information or services from the website results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

This Website may provide links to other websites that are not under the control of Ultima. Ultima shall not be responsible for the content of such other websites. Ultima provides such links only as a convenience to the user of this Website, and the inclusion of any link to any such web sites does not imply endorsement by Ultima of the content of such websites and therefore you should review the terms and conditions of that website.

Copyright

Copyright and all other proprietary rights for the Website and all material mentioned on it, including but not limited to software, audio, video, text, image and photographs (hereinafter referred to as “Content”) rests with Ultima, its affiliates or its licensors. All rights in the Content not expressly granted herein are reserved. Unless otherwise provided, the Content published on this Website may be reproduced or distributed in unmodified form for personal non-commercial use only. Any other use of the Content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of Ultima is strictly prohibited. All copyright and other proprietary notices shall be retained on all reproductions.

Trademarks

Rights to the logos, trademarks, products, and company names mentioned on this Website belong to Ultima or to other entities. Usage of such logos, trademarks, product and company names without prior consent or authorization of Ultima or the right holder is prohibited, unless permitted under trademark law or other laws.

Privacy Policy

This privacy statement is to inform you what kind of information we gather when you visit our website, and what measures are taken to protect your personal information.

Terms of Use

By visiting the website, users agree that they will not use the website for any unlawful activity, or use it in a way that would violate the following terms and conditions. This website is governed and construed by the laws of the United Kingdom.

Collection of Information

No personally identifiable information is collected about visitors who simply browse this website or who download information from it. If you participate in a survey, sign up for a newsletter, purchase something, correspond with us via our online web chat facility or send an e-mail, then mailing address, name, account information, and the contents of the e-mail and information volunteered in response to the survey or newsletter will be collected. Submitting voluntary information constitutes your consent to the use of the information for the stated purpose. Visitors who request services available through this website may be required to furnish additional information which may be required by law or which is necessary to provide the service requested. We use the personal information we collect about you on the site to provide you with the services you request and to process the transactions you authorise. We may use the information about your use of the site to improve the site and its functionality. We do not sell any of the information we collect for any purpose.

We automatically collect and store only the following information about your visit: The Internet domain and IP address from which you access our website; the type of browser and operating system used to access our site; the date and time you access our site; the pages you visit; and if you linked to our website from another website, the address of that website.

Unless it is for any of the purposes set out in the sections above, Ultima will not disclose your personal information to any third party, except (a) with your consent; (b) as may be required by law or court order; (c) to persons or companies with whom Ultima has contracts to carry out the internal operations of the Site or our business; or (d) we reasonably believe that they are subject to law, binding scheme, or contract which upholds principles for fair handling and adequate level of protection of personal data.

Disclaimer

If this website provides links to third-party websites, they are not covered by this Privacy Policy. When you link to any other website, you are subject to the privacy policy of that website. Visitors linking to another website are encouraged to examine the privacy policy of that website.

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